Terms Of Service

Please read these Terms of Service ("Terms") carefully before using the Caribou Coolers website ("the Website") and making purchases from our online store. These Terms govern your access to and use of the Website, as well as your interaction with Caribou Coolers. By accessing the Website and making a purchase, you agree to be bound by these Terms.

  1. Use of the Website: a. You must be at least 18 years old or have the legal capacity to enter into a contract to use the Website and make purchases. b. You are responsible for providing accurate and up-to-date information during the registration process and for ensuring the security of your account credentials.

  2. Product Information: a. We strive to provide accurate and detailed product information on the Website. However, we do not warrant that the descriptions, images, specifications, or other content on the Website are error-free, complete, or current. Product colors may vary slightly due to differences in screen settings and photography. b. The prices listed on the Website are in Canadian dollars and are subject to change without notice.

  3. Ordering and Payment: a. By placing an order through the Website, you are making an offer to purchase the selected products subject to these Terms. We reserve the right to refuse or cancel any order at our discretion. b. Payment must be made in full at the time of purchase. We accept various payment methods as indicated on the Website. c. You are responsible for ensuring the accuracy of your order details, including shipping address and contact information.

  4. Shipping and Delivery: a. We strive to process and ship orders promptly. However, delivery times may vary depending on the shipping method and your location. We are not responsible for any delays caused by shipping carriers or customs. b. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

  5. Returns and Exchanges: a. Our Returns and Refunds Policy governs the process for returns and refunds. Please refer to the policy for detailed information on eligibility, procedures, and exclusions.

  6. Intellectual Property: a. All content on the Website, including text, images, logos, and trademarks, is protected by intellectual property laws and is the property of Caribou Coolers or its licensors. You may not use, reproduce, modify, or distribute any content without our prior written consent.

  7. Limitation of Liability: a. To the extent permitted by law, Caribou Coolers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the products purchased from us.

  8. Indemnification: a. You agree to indemnify and hold Caribou Coolers, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

  9. Governing Law and Jurisdiction: a. These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved exclusively in the courts of Canada.

  10. Amendments: a. We reserve the right to modify, update, or replace these Terms at any time. By continuing to use the Website after any changes, you are agreeing to be bound by the revised Terms.

If you have any questions or concerns regarding these Terms, please contact us.