Our Warranty
Limited Lifetime Warranty: We stand behind the quality of our coolers and offer a limited lifetime warranty to our customers. This warranty covers manufacturing defects in materials and workmanship for the lifetime of the product. If your cooler fails due to a manufacturing defect, we will replace or repair the product free of charge.
Exclusions: The following are not covered by our warranty:
1. Normal wear and tear from regular use
2. Damage caused by misuse, abuse, or neglect
3. Damage caused by accidents or acts of nature (e.g. fire, flood, earthquake)
4. Damage caused by unauthorized repairs or modifications
5. Cosmetic damage such as scratches, dents, or discoloration
Claim Process:
To make a claim under our warranty, please contact our customer service team at [insert contact information]. We will require proof of purchase and photos of the defect to evaluate your claim. If your claim is approved, we will provide you with instructions on how to return the defective product for repair or replacement.
Disclaimer:
This warranty is the sole and exclusive warranty for our coolers and is in lieu of all other warranties, expressed or implied. We do not assume any liability for incidental or consequential damages, including but not limited to lost profits, loss of use, or damage to other property. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.
Exclusions: The following are not covered by our warranty:
1. Normal wear and tear from regular use
2. Damage caused by misuse, abuse, or neglect
3. Damage caused by accidents or acts of nature (e.g. fire, flood, earthquake)
4. Damage caused by unauthorized repairs or modifications
5. Cosmetic damage such as scratches, dents, or discoloration
Claim Process:
To make a claim under our warranty, please contact our customer service team at [insert contact information]. We will require proof of purchase and photos of the defect to evaluate your claim. If your claim is approved, we will provide you with instructions on how to return the defective product for repair or replacement.
Disclaimer:
This warranty is the sole and exclusive warranty for our coolers and is in lieu of all other warranties, expressed or implied. We do not assume any liability for incidental or consequential damages, including but not limited to lost profits, loss of use, or damage to other property. This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction.